Privacy Policy
Last updated: 29 September 2026
About this notice
This notice describes the current inquiry features of ocepten.com, presented under the OcePten brand. Use our Contact page for privacy questions or requests.
Information you provide
Forms collect the company, contact name, business email, country and requirements you enter, plus optional phone, destination, notes and attachments. Quotes include selected products, SKUs, specifications, quantities and estimated amounts. Do not submit payment credentials or medical records.
Technical information
Security processing uses connection information to limit abuse. Where an inquiry form displays an additional notice and you confirm it, device, browser, language, source-page and approximate country information may accompany your inquiry. Precise location is not requested.
How information is used
Submitted information is stored to review requirements, prepare quotations, respond and maintain inquiry records. Source details support inquiry handling and troubleshooting. Sending an inquiry does not itself subscribe you to a newsletter.
WhatsApp and service providers
Hosting and communication services process data needed to operate these features. Choosing WhatsApp saves the inquiry on this website and prepares a message containing your details and selected products. Review it before sending. WhatsApp then handles the message under its own terms and privacy policy.
Cookies and browser storage
Browser storage supports language preferences, selected products and quote continuity; administrator sign-in uses authentication cookies. You can clear cookies and site storage in your browser, but saved selections or preferences may be lost. External services apply their own storage rules.
Retention and your requests
Inquiry records are retained for follow-up, quotation history and relevant recordkeeping needs; closed records are subject to review, not automatic deletion. Contact us to request access, correction or deletion, or to discuss other applicable rights. Identity checks and recordkeeping requirements may affect the response.
Contact our team about these policies
Email subscriptions
When you request updates, we store your email address, selected language, source page, request and confirmation times, and subscription status. We send product updates on Mondays and news on Wednesdays only after you confirm your email, and only when new content is available. Our configured email provider processes your address and message to send these emails. We do not use email-open tracking or tracked redirect links. Each update includes an unsubscribe link; opting out stops future sends, and we retain the opt-out status to prevent further mailing. You may contact us to request access or deletion. Inquiry submissions do not automatically subscribe you.
